On October 30th, 2022, we made a change to the ProVUE.com server which unfortunately was incompatible with all versions of Panorama before 10.2b30. If you are using any earlier version, you MUST upgrade to a newer version to continue using Panorama. The fact that you haven’t updated is the cause of the errors you are seeing.
The upgrade must be done manually, not thru the automatic update mechanism. Using a web browser, go to www.provue.com, then click on the Download Trial button. Once the download is complete, copy PanoramaX.app from the Downloads folder into your Applications folder, replacing your existing copy of Panorama. (You should remove all other older copies of Panorama from your computer.) Once you have the new version installed, Panorama X should work normally.
A notice about this critical upgrade was emailed to all registered users of Panorama X on Oct 31st. If you did not receive this email, use the Site License window to check to make sure that your Panorama X account is signed up using the correct email address (if not, you can change the email address from the Site License Credentials panel). You should also make sure that your email provider accepts emails from provue.com, and that emails from us are not sent to a spam folder.
For more information about this critical update, see this post on the Panorama discussion forum (you do not need to be a forum member to view this post).