When I open the video training window in Pan, it logs me in but none of the videos I have purchased are listed as purchased; they all require payment. As the window opens, I get the following notification:
Suggestions?
Are you running an up-to-date copy of Panorama X? I think that error could only occur if you have an older version installed.
Either way, maybe the best bet would be to trash your current copy of PanoramaX.app and download and install a fresh copy.