@LeoC2 Our server records do show that you used Panorama X one time about 2 weeks ago. I won’t post the specific details on this public forum. Note that 0.25 hours (15 minutes) is the minimum usage that Panorama can record, so it’s possible that the actual usage was much less than 15 minutes. Of course 0.25 hours is below the minimum threshold for a month, so there is no charge for this minimal usage.