Our Panorama 6 Enterprise server is not responding. All clients are remote over the internet so it is not a WiFi problem. I cannot ping the server from a client. I get the two minute time out followed by the standard error that the server does not respond. However, I can remotely ping the static IP address with an operating software tool. So I have narrowed it down to the server software itself, since the internet connection to the server seems to be solid.
Before I start ripping out and replacing the server software, I wanted to check to see if anybody has some guidance on how to best get the server to respond without doing something radical. The server window appears on the screen when I launch the server, but no clients are visible on the screen and no open databases appear on the screen.
Any help of advice that I can get would be sincerely appreciated.