Hello,
A friend runs Panorama 6, shared on two Mac Mini’s with the latest version of High Sierra on both. The Panorama database lives on a Buffalo LS220DE NAS link station, which contains 2 hard drives, one of which went bad (one of the status lights on the front panel was red and status indicated the link station was running degraded) and had been bad for a time until it was replaced about 2 weeks ago and the RAID was rebuilt.
Now, and not sure if what is being recently seen started to occur before or after the disk replacement, but intermittently when the Panorama database that is used 97% of the time is saved, a File “”, I/O Error. message is issued. The error is not consistent, but intermittent.
The link station indicates both drives are normal and the status lights on the front panel are blue, no longer red since the bad disk was replaced. When the I/O error message is encountered, Alicia saves the database to the desktop and starts over. She also saw a message that stated Disk Error -48.
The Link Station has 3 shared folders, 2 of which are primarily accessed from Windows, though also from 2 the Macs, and the Panorama folder which can be seen and accessed from Windows, though there is no reason anyone should access it from windows. From what I was told, Panorama was placed on the link station so it could be shared/accessed from the 2 Mac Mini’s in the office.
So we’re not sure if the I/O errors are a real disk issue, or something else. One of the other folders on the link station can be saved to from the MACS with no errors. Kind of at a loss as to why this intermittent I/O error is occurring. Are there any issues in having Mac and Windows folders on the same link station that might be contributing to this situation. Would it be better to have Panorama either accessed only by one Mac from a local drive or maybe on a shared server/link station only accessed by the 2 Macs?
Any insights or recommendations would be greatly appreciated. Thanks.
Mark