I upgraded from 10.1 (didn’t write down the specifics) and had the Mac replace rather than add 10.2 and I’ve gotten the plist error. 10.1 is gone, however I (now) have two 10.2.0 apps - .b23 (3587) and .b26. I don’t know how this came about. How do I proceed? Which of these should I delete? Or, should I do something else?
I switched from a 2013 Macbook pro running 10.15 to a Mac mini (M1, 2020) running macOS 12.4.
I followed the instructions to disable integrity check and was able to open the file, export into a new db, and then open that without problem. I’ve also been able to open the damaged file now, too, repeatedly. Thanks Dave for your help!
FYI, this step wasn’t necessary. All you had to do was save the file after you opened it.
You probably had opened the file in Panorama X 10.2, then opened and modified it in 10.1, then opened again in 10.2. That will cause an integrity error every time. Once you’ve installed 10.2, it’s best to completely remove all 10.1 versions from any computer you have.
Note that the file wasn’t actually damaged. However, the checksum that Panorama X 10.2 uses to verify that the file isn’t damaged isn’t updated when you modify the file in 10.1. So the data was modified but the checksum wasn’t, and 10.2 thinks that means the data is damaged. When a file has never been opened in 10.2 there is no checksum at all, so no check is done. That’s why you don’t get an error the first time you open a 10.1 saved file in 10.2. But if you go back and forth between versions, Panorama can’t handle that unless you disable integrity checks.