Trouble posting a question

Hi everyone! My father-in-law (who told me about Panorama X in the first place) has a license and is a member of this forum. However, he does not see the “New Topic” button - it doesn’t show up in below his avatar as mine does. He’s tried Chrome, Safari, and Brave browsers with and without VPN. Does he need to connect his account to software license or some such thing in order to post? Photo attached, and TIA for any help.

Best,
Biagio

If your father-in-law is who I think he is, he’s a newcomer. He hasn’t read enough posts while logged in for his trust level to rise to basic. It used to be that the forum software limited newcomers to 3 new topics. Now it appears to be 0. They can reply to existing topics but they can’t start new ones.

I went ahead and gambled that he is who I think he is and raised his trust level to basic, so he should be able to post a new topic now.

1 Like

Terrific, thank you, I will let him know.

Thank you David.

FYI to anyone wondering about this, I believe the Discourse software has this policy to keep spam and bots out of the forum. I’m not sure what the exact policy is, but new users can’t just create an account and start posting. They don’t have to do much got get the trust level raised to basic, just read a dozen or so posts, I think. But if you just create an account and immediately try to post a question, it won’t let you. We’ve had very little problem with spam and bots on this forum, so I think the Discourse people have done a good job of this. We do get 2 or 3 new users a year that run into this, usually they contact us privately and we raise the level, as Dave has done here. It’s unfortunate when that happens but I think worthwhile for a “graffiti free” forum experience.

1 Like

Completely agree!