We have 3 Panorama Enterprise servers in daily production, all working flawlessly on our LAN. Of the three servers, one is running v5.5, one is running v5.5.2 and the last is on v6.0. On our LAN, these are all discovered automatically and work fine. We’ve recently setup a VPN so folks can work from home, and auto-discovery doesn’t work via those VPN connections, so we have been adding the servers manually, via the Wizards > Sharing > Available Servers > Add Remote Server button. This works perfectly for the servers running v5.5.2 and v6.0, but doesn’t work for the server running v5.5. When we try to add that server, the dialog pops up asking us to “Enter domain or IP address”, we enter the LAN IP address, and it then shows a dialog reading “Illegal file name”. After that, no changes take effect. Going through this process w/ the 2 other servers works fine and we’re able to connect to the servers, download and synchronize files as expected.
I’ve crawled through the servers to compare their configurations, and the configurations are as close to identical as my eyes can tell. The 5.5 and 5.5.2 servers are both on 10.6.8 and the 6.0 server is on 10.7.5. We’re mostly using clients running Panorama v6.0.
Does anyone have any idea what might be causing this “Illegal file name” error? (I’m happy to provide more details, if they would be helpful.)
PS - I thought about trying to upgrade the v5.5 server to v5.5.2, but can’t find a download link on the website. How can I go about upgrading this one server from v5.5 to v5.5.2, in case that could fix the issue?