White screen after find&replace


#1

I did a find and replace and the the program froze. Just a white screen left. What can I do?


#2

The screen looks like this:


#3

Quit and don’t save or maybe force quit. Whatever you do, it’s better not to save what might be a bad situation.

Your file is called “Untitled” Is that the one you’re working on? or is it a new one?


#4

in the back you can see the checkbook template. the white rectangle is the file I was working on. I also deleted the panoX and downloaded it again from the provue site. But still no change. I can’t even quit the program in the normal way. I have to do a forced quit.


#5

Save a copy of your file(s).

That’s not unusual - what happens when you open your file again? What happens if you try another find and replace?


#6

when I try to reopen the file I was working on, I just get that white screen again. I can’t do no f&r. It seems as if the program is just dead.


#7

If you create a new file, does Find and Replace work? Or is it broken for all files?

Try opening the Find & Open dialog, right click on your database and choose Open Data Sheet Only.


#8

In a new database I can f&r. I changed ‘hello’ to ‘hallo’.
Same thing. Open data sheet only doesn’t work.


Another strange thing: when I force quit a program, the title should be greyed out in the dialog box, right?. Well PanX is still in bold characters.


#9

Definitely have never seen or heard anything like that, and cannot duplicate it. The dialog should close before the find & replace happens.

What version of macOS are you using?

Have you tried rebooting the computer?


#10

It seems PanX is working allright, but as soon as I try to open this one data file the program freezes, and I have to force quit


#11

If you wish, you can compress the problem database into a .zip file and send it to support@provue.com and I’ll take a look at it.