Pan 6 Not Opening


#1

I have an old MacBook Pro with Pan 6 installed with a personal use license. Because of security reasons I had to disconnect it from my company’s network as it was conflicting with my current MacBook Pro login. It has been working fine offline for the past couple of weeks but this morning Pan 6 won’t open on my old laptop. I double click on it and noting happens. Could it be that it is trying to verify the personal use license but can’t find a connection? How can I continue to use it offline?


#2

I would just try to restart my Mac.


#3

I tried restarting but that didn’t help.


#4

No. The only time it connects to the internet is when you activate or deactivate.

Perhaps the app is corrupted and needs to be re-downloaded and re-installed.


#5

Thanks Jim. I will be out of the office tomorrow, but I’ll reinstall it on Wednesday. I’ll let you know how it goes.