I think it’s the general nature of most forums to be concentrated on more technical issues. I’ve seen this on other forums as well. It makes sense, because many users are able to use the documentation to figure out the less technical issues on their own, and don’t ask a question on the forum until they encounter a difficult problem they can’t figure out on their own. And if someone does submit a problem on the simple side, the discussion will be short because a simple answer is posted and that’s the end of the thread – perhaps just a link to the relevant documentation. So it’s natural that more complex issues that will tend to take up more of the discussion.
On the other hand, the issue of facilitating “onboarding”, i.e. getting new users up and running in Panorama without getting discouraged, has been my primary focus for several months now. Some of what I’ve done in that area is already apparent, and some of it is still under wraps. It’s a hard problem, but very, very important.
There’s no getting around the fact that mastering a powerful program is a major chore. Lynda.com has grown a gigantic company out of that fact. There’s no getting around the fact that building a complicated application is … complicated. There are things that can be done to mitigate that to some extent, but the “chore” aspect of learning can’t be completely eliminated.
On the other hand, I think that Panorama X is much better than Panorama 6 in the “hit the ground running” scenario. If you just want to do some data entry, sorting and searching, I don’t see why it would take more than 10-20 minutes to become proficient at Panorama X.